Safety

Travel with the only agency in Chapada Diamantina certified by the ISO 21.101

Activities in natural environments always offer risks and that´s why without safety measures adventure sports and tourism cannot be made.

The Brazilian Regulation was created with the purpose of attesting to the national and international market quality, the safety and sustainability of the services offered by Brazilian companies and to help the client that is looking for these services to easily identify the best company for its needs. These norms indicate the best practices and what companies should do to meet the new requirements and orientations of the law.

The program Safety Adventure was created on a great conjunct action between the Ministry of Tourism and the National SEBRAE. This program is focused on orienting the companies to adopt risk management practices and companies best practices as a whole, guaranteeing that they would be prepared on the future to get the Inmetro certification (the most know quality certifying organism in Brazil).

IMPORTANT

  • Drink water – always keep hydrated during the tours and try to drink 2 liters of water per day.
  • Medical evaluation – If you don´t practice physical activity regularly, look for a doctor to make a physical evaluation. Respect your limits.
  • Pregnant women – It is one of the most important phases of life, so we suggest avoiding the most intense physical activities and doing more light activities.
  • Medical information – Always inform all the personal information requested on the Registration Form. That way we can inform our team and guarantee your safety on the tours. Allergies, food restrictions, medications taken regularly, physical challenges, recent surgery and any detail that might became a problem during your adventure.

Mission:

Be a changemaker through the operation of ecotourism routes with high standards of quality and security that promote sustainable development, giving value to the local labor, the growth of the team and the happiness of our clients.

Vision:

Be a worldwide reference as an ecotourism company that truly cares about the principles, guidelines and good practices of our activity.

Values:

  • People first
  • Respect and care for the environment
  • Ethics and honesty in all our actions
  • To serve with excellence and love
  • To promote happiness

Check some safety informations for your trip

To practice the principles of ecotourism is our biggest commitment with the planet and the society. Seeking for excellence in every service and operation offered we defined a group of principles to guide us on this path:

  1. Always offer services with excellence, having comfort and quality as a priority, besides maximum safety and minimum impact on the environment.
  2. Identify, evaluate and address every risk of the offered activities, always following the proper rules, the good practices of the trade and the adequate environmental and employment laws.
  3. Distribute income, foster community development, support NGOs, people and projects focused on the protection and sustainable growing of Chapada Diamantina.
  4. Value our team and its results, offer the best working conditions, training and capacity building.
  5. Work constantly for the collective growth, always seeking the continuous improvement of results, besides clients and team satisfaction.

The 10 commandments of the conscious adventure tourist:

  1. Ask for reference and check if the company that is offering the service is formalized and has an operation license.
  2. Check if the company offers insurance that covers activities in nature and adventure.
  3. Check if the company knows and applies the Brazilian technical regulation for the activity it is offering. Ask the company if they have a safety management system implemented, following the norm.
  4. Check if the equipment is in good conditions.
  5. Remember: always use a helmet when taking your feet off the ground and a life jacket when getting in the water.
  6. Act according to the environmental rules on your adventure: do not make fire, do not contaminate the river and always walk by delimited paths. Generate the minimum amount of waste possible and bring it back with you.
  7. Check the first aid kit taken by the company and have your specific medicine in your backpack.
  8. Be responsible, know and respect your own limits.
  9. Keep yourself hydrated, feed and warm. The best person to take care of yourself is you.
  10. Know the Aventura Segura Program and discover our country on a new way! Search companies that joined the program on the destinations. Practice CONCIOUS ADVENTURE TOURISM.

How to avoid setbacks on your adventure

Accidents do not happen suddenly, they are built. 90% of the accidents are caused by malpractice, recklessness and negligence. Here are some tips to avoid surprises and minimize risks during activities on natural environments:

  • Have a balanced diet
  • Practice physical activities regularly
  • Drink lots of water
  • Keep your vaccination card updated
  • Do a periodical medical evaluation
  • Avoid excessive sun exposure, always using sunscreen (FPS 30 is ideal)
  • Drive safely, respecting the laws and speed limits
  • Avoid the use of cigarette and drugs
  • Know and respect your limits
Our Safety and Quality Policy

To practice the principles of ecotourism is our biggest commitment with the planet and the society. Seeking for excellence in every service and operation offered we defined a group of principles to guide us on this path:

  1. Always offer services with excellence, having comfort and quality as a priority, besides maximum safety and minimum impact on the environment.
  2. Identify, evaluate and address every risk of the offered activities, always following the proper rules, the good practices of the trade and the adequate environmental and employment laws.
  3. Distribute income, foster community development, support NGOs, people and projects focused on the protection and sustainable growing of Chapada Diamantina.
  4. Value our team and its results, offer the best working conditions, training and capacity building.
  5. Work constantly for the collective growth, always seeking the continuous improvement of results, besides clients and team satisfaction.
The 10 commandments of the conscious adventure tourist:

The 10 commandments of the conscious adventure tourist:

  1. Ask for reference and check if the company that is offering the service is formalized and has an operation license.
  2. Check if the company offers insurance that covers activities in nature and adventure.
  3. Check if the company knows and applies the Brazilian technical regulation for the activity it is offering. Ask the company if they have a safety management system implemented, following the norm.
  4. Check if the equipment is in good conditions.
  5. Remember: always use a helmet when taking your feet off the ground and a life jacket when getting in the water.
  6. Act according to the environmental rules on your adventure: do not make fire, do not contaminate the river and always walk by delimited paths. Generate the minimum amount of waste possible and bring it back with you.
  7. Check the first aid kit taken by the company and have your specific medicine in your backpack.
  8. Be responsible, know and respect your own limits.
  9. Keep yourself hydrated, feed and warm. The best person to take care of yourself is you.
  10. Know the Aventura Segura Program and discover our country on a new way! Search companies that joined the program on the destinations. Practice CONCIOUS ADVENTURE TOURISM.
Tips for preventing accidents

How to avoid setbacks on your adventure

Accidents do not happen suddenly, they are built. 90% of the accidents are caused by malpractice, recklessness and negligence. Here are some tips to avoid surprises and minimize risks during activities on natural environments:

  • Have a balanced diet
  • Practice physical activities regularly
  • Drink lots of water
  • Keep your vaccination card updated
  • Do a periodical medical evaluation
  • Avoid excessive sun exposure, always using sunscreen (FPS 30 is ideal)
  • Drive safely, respecting the laws and speed limits
  • Avoid the use of cigarette and drugs
  • Know and respect your limits